BigCommerce — это мощная онлайн-платформа, которую предпочитают те, кто только начинает работать в индустрии электронной коммерции. Масштабируемость BigCommerce Особенно примечателен тот факт, что предприятия легко могут превратить небольшие магазины в крупные розничные центры, которые идеально адаптированы и соответствуют вашей общей стратегии розничной торговли. BigCommerce также предлагает обширный выбор тем, обеспечивает многоканальную интеграцию, доступ к широкому выбору инструментов и может положиться на него при предоставлении комплексных отчетов и бизнес-аналитики.
Возможности |
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сегмент |
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развертывание | Облако / SaaS / веб-интерфейс, мобильный Android, мобильный iPhone |
Поддержка | Круглосуточно (живой представитель), чат, электронная почта/служба поддержки, часто задаваемые вопросы/форум, база знаний, поддержка по телефону |
Обучение | Документация |
Языков | Английский |
The diversity of ways to actually use the product.
How I can actually build a very diverse website with multiple functions
Placing all of my websites in one place so customers could be aware of them all.
I love how you can connect so many apps to it! To another website builder, dozens of pos types, everything is customizable and customer support is great!
Nothing about it. I love it all. It’s an extremely useful tool in starting your business.
It keeps track of my google ads, orders, shipping, products, and website. It keeps information on my customers as well.
Big Commerce is a very easy-to-use platform that anyone can learn and use. Ability to manage more than 100 products, as well as 100 + promotional codes. It's simple and convenient to operate. The configuration of the interface is quite large, and anyone who knows CSS and HTML can easily edit the system. This gives you the opportunity to add the sensation of your company to the entire site and makes the transition from other CMS invisible. Excellent customer service, ease of use and a solid platform.
They used to have an application on which I could watch sales and orders on my phone, but they do not offer it anymore. And I would be very helpful, not enough of this.
Bigcommerce allowed me to create a more professional website without spending a lot of money.
Easy, GREAT templates and amazing customer service team.
Order processing sometimes doesn’t have all the necessary functions and search orders for export is a bit tricky
35% year over year growth
How easy it is to customize and add your own branding. The themes are current and easily customizable. You don't need any experience in coding and design. Everything is self explanatory and anyone can create an amazing site. The support team is also amazing !
There is nothing really to dislike. Works and generated sales from the first few days after launch.
Providing customers with a site that's easy to navigate and displays products adequately. Provides customers a place to view and purchase from the comfort of their homes.
Easy to use, stable platform. It does what is supposed to, with just the right amount of options for the typical company website.
If it has any failings. It would be a little more customization.
Creating a stable back end to a website to sell our products.
Easy to learn , excellent customer service
Some things took a little bit of playing around with to figure out, but they have such excellent customer service that when I have a question I contact/chat with them.
An easy to use and customize e commerce site,
We love BigCommerce for it great SEO features integrations with all apps
we dislike that fact they don't have a Shipping calculator module build in
we are not able to have a professional website site that is easy to manage in house
The variety of features available, the excellent customer service and the constant enhancements offered by this platform. BigCommerce keeps the consumer in mind and works hard to help its users to run a profitable business. It is very competitive and stays on top in the market.
Honestly, nothing comes to mind at all. If I were to be forced to find something I dislike, I would have to say it is not being able to send a message to the customer in the shipping notification email/message. This feature was previously available but with one of the enhancements it became no longer available. One is able to send a message via the printed packing slip but unfortunately I do not utilize this feature.
Being able to get my products before customers without the need for a mortar and brick store. BigCommerce has allowed me to sell my products nationwide and I have benefited majorly from the many features the platform offer, the excellent customer service and the ongoing enhancements to the platform - there is always something new and exciting with BigCommerce.
BC has allowed us to bring our products to the online market for a very reasonable fee. We can add new products easily uploading photos and descriptions. BC also has tons of apps that help with marketing and sales.
One thing that makes me crazy is the need to change our password every 90 days. My banks, the IRS, pretty much everyone does NOT require me to change my password but for some reason BC feels it necessary. It is not.
Prior to BC (8 years ago) we would need to have an outside web development team post items for sale on our web site. Expensive and a long process. Big Commerce allows us to list these products ourselves. Success!
You get so many features with just the basic plan.
Difficult to mass edit products, you have to open each product one at a time, versus hit "next" to bring up the next product.
Getting a professional looking e-commerce website that welcomes people to shop. I can offer so many things to my customers that are not available on other platforms, like showing quantity left in inventory, Free add ons to do pop up messages, and more.
I love the ease of use paired with the professional appearance. I was able to set up my store and learn the back end in a matter of a couple of hours. I was able to get started without the need to learn all aspects and utilize additional features as I found a need.
The new ebay integration could use some functionalities to make listings look better. I am exploring options to apply templates etc. Was using inkfrog app which has its benefits (visual) but also weaknesses (problems syncing) - looking forward to getting the direct BigCommerce Ebay channel fully functional.
I am able to let my online store 'run itself' and when I have an order, the ease of getting it filled and shipped are wonderful.
They actually have a support staff, that answers emails, and phone calls, and helps with your problems.
So far, there is nothing I dislike, all is good.
Great support, very easy to use
There are quite a few unique themes to choose from. The designers and community have really made some great looking sites to represent my brand. Customer support is absolutely amazing. They are dedicated and knowledgeable about the best options for me, not the most expensive. And speaking of cost, BigCommerce is insanely scalable. The platform can handle a huge number of orders.
There are limited CSS alterations. I have tried to make some style changes that are definitely hidden due to the proprietary nature of the theme I bought. Since I already pay for the site, paying for the app seems kind of unnecessary and I haven't downloaded it because it's not free. I use Zoho for the rest of my business including their CRM and email. (I'd prefer BigCommerce to be my one-stop shop, but a guy can dream)
Creating a hub for education of product using partner add-ons has been incredibly easy with the vast number of 3rd party partners. The options are nearly endless and the integrations keep growing. Just got notified today about selling on Instagram soon. Very proactive. We've been able to generate leads through our efforts with Big Commerce, as well as selling on social channels. Love this company.
The ease of use and the ability to customize the design or the options to do exactly what I need. BigCommerce offers easy to customize theme files that allow me to edit exactly what I need easily and quickly.
Lack of free themes after the update to Stencil from Blueprint. Some ecommerce solutions like Shopify offer their customers more free themes to choose from which can then be customized. While BigCommerce does offer online customizations without the need for any html more free themes would be great.
We struggled to find a way to sell our products online. Our products are highly customized and require a lot of options and swatches, as well as rules, BigCommerce has allowed us to sell online easier than any other platform has. After trying Squarespace we quickly realized it wasn't made for robust items and then we tried BigCommerce and we were blown away.
Powerful ecommerce platform that is always improving.
Wish we had the ability to limit shipping options to specific products without a third party solution
Selling on line
Great customer support and the control panel is very easy to navigate.Nice theme templates both the free and paid versions.
More built social networks to link directly to my website
A reliable shopping cart that I've never experienced any problems with.
Apps are easy to install and use. Themes are beautiful and functional
The new theme files are hard to edit. Also creating a tree diagram site is difficult
bringing a content rich site to the web.
We find the analytics on BigCommerce very easy to use and useful especially for tracking our social media engagement during a campaign - the abandoned cart feature is also very useful.
Up until now, the limitation with AfterPay but it seems like that is all about to change!
Very easy control over customer info, gst reports etc and the abandoned cart feature has increased our abandoned cart sales
We are a small shop and the POS inventory integration with our Square account is the best!
We are still trying to figure out how to switch our custom domain from our former host to our Big Commerce website.
We were searching for a way for us to not over sell our one-of-a-kind products. We did that once with a handcrafted product, and it was a mess!