Chatter Отзывы: 4.1/5 — Отличный выбор

That I can immediately notify a co-worker of a case that I have been working on.

That I get a notification via email each time and that I still have to "@" the person instead of them getting notified when a new message отправлено.

We are trying to use Salesforce as our main platform so this will eliminate multiple other systems.

Quick and easy way to get messages out to your followers.

Effectiveness of communication depends on other users activity on chatter.

I have not use chatter for problem-solving.

I like that I can easily share updates and quick notes about the account. I feel that these are more easily read than the actual notes on the account and more often looked at.

I haven't found anything dislikeable. Its serves its purpose pretty well.

I currently do not have any problems with chatter. There aren't any newly realized benefits other than quickly sharing notes and tagging colleagues in them.

I like that you can use the app and keep up to date on work projects and communications. They also have an app you can download and keep up to date on the go. It works out well since i travel a lot for work

I love it! I can’t think of anything I would change about it. It really helps stay connected with work prjects

We can tag coworkers and make it a quick way of keeping up to date. No need to email back and forth with everyone.

I liked the ability to tag supervisors, teams, and coworkers.

That we were notified when tagged or when a new chatter was created.

We used it for keeping each other informed about new policies and giving shout outs for a job well done.

I do like the email notifications it auto-generates when someone leaves a message for you on chatter.

If you don't @mention someone specifically, sometimes they will miss the notification, or it takes hours for them to be notified.

Internal communication is key when collaborating on projects, so its nice to be able to chatter within the Project or Opportunity in the Salesforce CRM.

Chatter makes it easier to notify Salesforce users of an issue within Salesforce by being able to write a note directly on the object. If an account is assigned to the wrong user, you can write a chatter note and tag the person responsible for correcting the issue. And they will receive an email with a direct link to the page; no need to copy and paste the URL into an email.

Ultimately, Chatter is a communication method that is under-used. The intent of Chatter is to streamline a communications with teammates in Salesforce, and in many instances it does. However, because many users do not catch on or understand the benefits that Chatter has to offer, it goes unused in lieu of sending a simple email, or using an internal messaging system. So the added option of using chatter to send someone a message result in redundancy.

Chatter makes it easier to notify Salesforce users of an issue within Salesforce by being able to write a note directly on the object. If an account is assigned to the wrong user, you can write a chatter note and tag the person responsible for correcting the issue. And they will receive an email with a direct link to the page; no need to copy and paste the URL into an email.

I like how easy it ties messages to an account or opportunity in salesforce. I can add attachments and tag as many salesforce users as I need on a project

There is no way to have a partial feed, it either shows the whole feed or nothing and and you have to scroll down quite a bit

Document and operational edits and adjustments. Main channel of communication between sales and engineers

No boundaries to communicate across foot-print instantly.

Have to log into Salesforce to see Chatter activity.

We communicate policy and procedure updates through Chatter. Benefits include reaching a larger group of employees without additional communication efforts.

I am able to see what I have been working on as well as the people I follow. Although, it does only reflect major changes in the system.

I don't have any particular things I dislike.

Allows for other users to communicate and follow different work flows

Chatter allows you to efficiently tag others in Sales Force, and tag them to ensure that they will see it.

Nothing to really dislike. It's just another tool. Quick and efficient, and it allows you to log conversations in SF regarding accounts

The only real benefit of chatter is that it's a quick communication tool, especially when you have different departments that will have hands on an account.

The ability to be able to express yourself while in office

Very barebones. Bland and juvenile looking design

Getting familiar with other co workers, pics, bios and other info etc.

my company has used chatter for quite some time and i have only used it for about 2 months, but overall i like it because its a good way to communicate to certain departments about whats going on.

Its an additional service that i have to check on a daily basis.

it solved the communication problem, my company is national so its difficult sometimes to get a message across since emails sometimes get overlooked

Chatter is easy to use and intuitive like most other collaboration tools.

I've had challenges in different organizations trying to get users to adopt usage. Some feedback I've received is that this is just another area that users need to update in addition to required fields in Salesforce.

Cross functional collaboration.

I'm still mutual felt chatter. Will use it at work from time to time but it hasn't really taken off that I know of. It is a great tool to start questions and get feedback if there's no apparent deadline or immediate response needed.

I think the only thing I do not dislike is that if you have an immediate need to get a response from people chatter would not be the best option as opposed to a survey or getting people together on in a minute conference call to resolve some issues.

Some of the issues that will resolve it within our reservation is that you can use chatter to post questions post comments and people can respond leisurely and at their own time. The best feature is that you can' respond to the email that you receive and it will post to chatter without logging in.

Work Social Network - Definitely a great way to share essential information, innovations, customer stories, etc. It has all the foundational pieces of a good internal social network. i.e. Picture, profile, posts, people, suggestions, etc.

It's not really essential. Perhaps it is our company culture, but I think that it is not essential because it is difficult to find information on it. If I am looking for information on a competitor within our SFDC database, or if there is information about a particular back office system. Information that is critical to the entire company is lost in the system. It is there. Each person has to contribute, but many times it is an afterthought. Most of us don't have time to post on another social network. Chatter should be set up in SFDC so that it asks the person entering information if it is okay to post about a certain customer, competitor or back office. Then the post is automatically made with the pertinent information. It doesn't do this, so we don't really use it.

We use SFDC for sales entry, pipeline, notes, product, etc... I have not really realized any benefits from the Chatter portion.

Office Communication made easy. It's a quick way to communicate with different departments without having to email

The way that it takes over the screen. We have sales calls where the customer can see our screen and it will pop up and the customer see

Not anything out of the normal realm

I really like the ability to have "groups" within our organization so that we can all follow targeted teams, topics or initiatives and know exactly where to go for certain questions. I also like the idea of crowd sourcing with ANY question you may have across the company, as chances are someone will have an answer and Chatter is a great way to connect and find resolutions from colleagues.

The features are pretty basic. I am very disappointed I can't "edit" a post after putting it up if I have a typo or forgot an attachment or some other minor change. I have to delete the post and re-post.

I work for a large organization with more than 30,000 employees globally. Being able to use Chatter is a great way to connect employees and help each other resolve questions and learn more. I personally supported new hires specifically for awhile in my role, and by creating a new hire group in chatter, people have been able to make connections and find others with similar interests, locations, hobbies, etc. It has helped our program feel more people-oriented as new employees work to feel comfortable during the onboarding process.

that its right in my crm an can be accessed with my client data

not available for people not using saleforce so cannot be viewed by engineers

sales discussion, good way to share client feed back

The integration within the Salesforce ecosystem which may be good for a lot of people who want to stay in a closed environment. The fact that it is embedded within the web portal for Salesforce makes it simple to stay within the same web page for handling all aspects of your organization. For teams that work remotely or within silos, this tool is effective to keep communication ongoing and visible.

The fact that it is another communication tool in a business world that has all too many. With attempts to use it this year within my team, I felt that it was another tool that was just another layer of communicating that I really didn't want to have to deal with. I appreciate for how it works within Salesforce which is good for a lot of people, but because we work within multiple platforms such as Google Apps, I did not want to have to use another communication tool.

As a corporate team, we are all trying to maintain transparency with our departments and for what we are all working on. We have explored several tools for communication and have tested and reviewed several of them. One of our main priorities is to finalize one platform to all use so that we are all on the same page. When it comes to communication, it really is dependent on the users and for right now, we are still in limbo on what this new tool will be. Chatter does not look like it will be the answer.

It was easy to set up and figure out. I could easily IM my outlook contacts.

The posting and threads were hard to follo . Honestly, I'm not sure of the point of chatter. It doesn't seem to have any advantages over other popular software.

Communicating in threads, forum style--none, really. I haven't used it because I don't see the point.

Everyone in my company seems to be on it and it's a great place to see company wide broadcasts. It's basically the social media intranet.

Maybe I don't have enough time or my specific team has not adopted this but it's just noise to me. There's not much reason to use it on a regular basis.

It's a great concept and as long as it is used by your employees then it can be a great collaboration tool within the company.

Easy to use and setup, anybody can do it

Not as many features as other hosting solutions.

Веб-хостинг

Chatter is great for internal communication about specific accounts and as a instant messaging system. The historical data on records is often helpful.

Where chatter fails is at a good social engagement platform. It may be just the way it was marketed, but it certainly isn't the twitter of our office. Instead it's the AOL for a couple folks, while most still use Skype

Ideally a collaboration problem, but it has fallen short.

I love the idea that Salesforce Chatter has to offer. It seems like it'd be a great way for people to have one central location for all of the collaboration that should take place on a sales team.

I wish we could implement it to help eliminate more of these "quick meetings" that are really never quick. Adoption among the team is probably the hardest thing here.

Не предоставлен

If implemented and adopted correctly, Salesforce Chatter can be a powerful tool to add value to an organization. If coupled with other products, this can serve as a solid means of inter department communication.

When we implemented Salesforce Chatter, adoption was not initially high. As we used the product we noticed that people were not providing beneficial feedback and the product is now being utilized at roughly 25% scope of what we initially intended.

Не предоставлен

The ability to collaborate and join forces with other sales representatives has immense benefits, and it can makes things much more time effective than in the past. Being able to bounce ideas off of other professionals is always good, and creating a site to enable that is a great idea.

Sometimes instead of collaborating, it enables sales reps to take things from other reps. Discretion has to be used to determine what information you provide and what you don't include.

Не предоставлен

It's a great idea since almost everyone uses some sort of social media. The problem with this is that everyone in your company needs to actively use Chatter to make it an effective idea.

Too much like Facebook. I don't see the real benefit here.

Не предоставлен

It's obvious integration into SFDC is great, you can "chatter" on anything and it ties to the area.

It is hard to get this widely adopted. The value is only there if it is used by everyone.

Не предоставлен

You are able to tag any user. User will get notified. You can document communication within a thread on the side of an opportunity in Salesforce. In the case you need to reference notes you can look through the chatter. It is a good way to contact Operations. Great for remote workers.

There is a lag time between when a user is notified. I would like for the user to be notified immediately. I would rather use our slack message to follow up if the user could get the notification if the issue is urgent.

Internal communication for large corportations. It is a solution to get in contact with employees that are not in your direct department. Also, each issue posted through chatter is documented.