MoosendНевероятно эффективная поддержка клиентов — основная причина, по которой люди любят эту платформу. Их превосходная поддержка клиентов обеспечивает отличный чат для доступа к обширной базе знаний, а также видеоуроки. Расширенные функции доступны даже в рамках бесплатного плана, а платформа предоставляет комплексные отчеты, которые предоставляют информацию о геолокации, а также данные тепловой карты. Примечательно, Moosend имеет бесплатный вечный план, который позволяет пользователям отправлять неограниченное количество рассылок, если у них менее 1000 подписчиков. Более высокие уровни также предлагают более надежные инструменты и функции.
Обработка и услуги |
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развертывание | Облако / SaaS / веб-интерфейс |
Поддержка | Круглосуточно (живой представитель), чат, электронная почта/служба поддержки, часто задаваемые вопросы/форум, база знаний, поддержка по телефону |
Обучение | Документация |
Языки | Английский |
Moosend is an exceptionally easy to use and intuitive site to use, and at a fraction of the cost of other providers. We have list management and tags that can be set up and the template creation is easy to use too.
I haven't yet figured out how to add a custom unsubscribe link to the bottom of the email and do not really like the look of the default one. It would also be great if there were more fonts available for use.
Moosend allows us to send custom, mass emails to our students and families. We are able to communicate with our families by grade, whole school or even just to our faculty. This gives us a far more professional feel than the CRM system we use internally.
Their campaigns/promotions, approach and their professionalism. They always deliver what they promise, no holdbacks or maintenances in middle of campaigns. Highly recommended.
So far nothing, I have not come across anything that I don't like about Moosend. Everything is perfectly managed and I don't think there is any changes/improvements they can do. Excellent platform.
To create excellent newsletter, automate campaigns and manage my mails. It has everything you need to know about email marketing and I'm impressed with how it can help one grow their businesses.
As far as I am concerned, best value for money on the market.
It is sometimes not easy to edit blocs when editing a newsletter.
Helped me set up the account.
The product is easy to use & affordable.
Reports feature does not routinely update.
Connecting with our members is an important part of our business. Moosend fills that need.
We switched our company from Mailchimp to Moosend almost two years ago, dramatically improving our delivery rate, opening rate, click-through rate, etc., basically every quantifiable category. The initial campaigns we tested with were designed for MC and simply resent through Moosend, yet far outperformed their previous numbers. That, combined with the data sorting and analysis tools, makes it a far superior platform.
The interface can be a little intimidating, to begin with, and they do not provide any kind of easy walkthrough videos or "tutorial" campaign, so the start can be a little rough. The website is also occasionally a little temperamental, not allowing you to log in for seemingly no reason. Compared to the upsides, though, these issues are quite miniscule.
Moosend allows us to connect with our mailing list and provides far more data on each campaign than prior services, allowing us to understand better and compare what motivates and succeeds with specific segments.
Working on the dashboard while say launching a new campaign is fast. There is chat support available five days a week round the clock to help if you need help.
I could spot more features for any email marketing software, including so many automation opportunities. However, they are not in SMS marketing, which gives them a disadvantage should someone want to have email marketing and SMS marketing under one dashboard.
All our WordPress websites have the Moosend Website Connector plugin activated. This helps to have subscriber forms, sharing of latest posts through RSS campaigns seamlessly.
The support has been first class. The chat has been very helpful and, where necessary, has been escalated to an expert who followed up in a helpful and timely manner. The library of help also seems comprehensive and easily understandable.
Everything so far has been great, there is nothing I can pick fault with.
Autoresponding to customers who have purchased from us. Once set up, this allows us to spend time on other aspects of the business.
I have only one promotional email campaign each year during the Christmas season. Moosend provides me with the tools I need to easily construct a campaign that is measurably effective and at a cost this small etailer can afford. My 2022 campaign delivered nearly $12,000 in sales from my investment of about $150. What little customer support I required has been delivered in a timely, capable and personable manner.
I wish that I could subscribe for the month I need the service and immediately cancel the subscription while retaining access during that month. That said, after forgetting to cancel at month's end and being charged for the additional month that I did not need or use, they graciously refunded to me the the additional month's charges.
Enabling me to communicate with existing customers to drive follow-on salejs.
We love how intuitive and simple it is to use. We can create beautiful newsletters and send them to our research and scientific community. Previously, we struggled to make visually stimulating newsletters, so Moosend helped us when needed.
There are very few things to dislike, but a few features could be further worked on. We want to be able to save entire sections as a template so that we can move it from the "layouts" menu. We know that some custom layouts can be created, but expanding on that would be very beneficial for many Moosend users.
It is helping us solve the issue of manually building newsletters for our community. Previously, we created newsletters using Word, but it did not meet our basic needs.
I like the interface and because is really easy to use. I think my campaigns have better opening. I love the integration with Wordpress.
All works really well but, you can improve the text editor. When I write, I need some time to put links, bold and other things like that.
I used many tools but Moosend have more security, deliverability and integration with other tools like Wordpress and Revue.
Moosend has been a part of my business for over a year, and I have been using it successfully. It's an easy-to-use platform and has all the features I need to manage my email campaigns efficiently. I've found the customer support team helpful, and the pricing plans are great too. Moosend is a trusted email marketing solution I highly recommend to anyone, big or small business!
I'd like to see more on-with-the-trends designs for emails, and more templates for newsletters.
Deliverability and an on-brand feel of emails are very important - and Moosend does a fantastic job with that!
The simplicity and ease of getting started but at the same time, a powerful tool.
Nothing that comes to mind. We use it for Email Marketing Automation and it works great for our usecase.
Solves manual work ofcourse of sending the email. The automation tool works really well with conditions. The opening rates are good.
Moosend includes multi-step marketing and tracking automation workflows, as well as a spam helper.
Navigation links could have been more intuitive to increase speed.
Customer support was a good experience.
Automation and easy email builder for any email.fdfdfdfdfdfdfdfddfdfddfdfdfdfdfdfdfdfdfdfdfdfdfdfdfdfdfdfdfdfdfdfdfdfdfdfdddfdfdfdfdfdfdfdfdfdfdfdfdfdfddfdfdfddd
In some cases for a few emails, the mobile preview si not the same as the sent email.
First of all Moosend saved me a lot of time for building emails. Another great integration was automation.
Visually appealing email newsletter, subscription form, and landing page templates. Landing pages are responsive with features including countdown timer, forms, and videos. Intuitive dashboard and extensive analytics reporting. Take your digital marketing to the next level with its automation features.
They should integrate SMS marketing. For an online shop, transactional SMS messages are vital.
Our friend in digital marketing. Takes care of lead generation with automation tools. Subscription forms and landing pages connect seamlessly with WordPress sites through plugins. Its landing pages on our WordPress sites saves hiring pricey developers or going for expensive pro themes.
I love the deliverability. When you start, you needs to configure DKIM and SPF and verify the domain, then you can use. I like it the text editor, is easy and intuitive.
Sometimes, the number of subscribers don't is correct. But is a minimal thing, is not really important. Another thing can be better is the statistics, maybe be more clear.
I can send a daily newsletter. Don't have any restrictions about the number of emails per month. You pay for subscribers. That is a benefit that I consider essential.
The versatility of the dashboard helps you produce awesome personalized newsletter layouts.
Tricky ways of saving your work. It took a while and help from customer support to find my way among the three ways of saving my initial work. As with many other automatic platforms, this one does not guarantee your newsletter landing in inbox or accurate, real data behind the process.
It is a fantastic tool for creating complex newsletter designs, by integrating a diversity of user-friendly commands and formats.
Support is always fast and accurate, providing solutions to any issue you might facing
The new interface needs time for the users that use the old one ...
Sending newsletters and e-mail campaigns had become easier and easy to evaluate
It's very easy to learn and very consistent to work
You can manage the templates only from inside the campaign, i'd wanted to have a direct access to manage them separately.
I'ts my principal email marketing tool
A large variety of templates. They have a lot of different styles and all the sizes of forms you would want for all of the various use cases. Great help/support. Constant innovation and improvements.
Been using it for about three years, and I can't think of any glaring need. More integrations and analytics are always nice, but they have a lot already with good reporting.
Moosend helps me communicate and sell. Moosend is quite a bit easier to use than other solutions I've tried and researched. Knowing more about what is working and not working is essential and this software gives me the feedback and I need adjust my campains.