Pipedrive Отзывы и информация о продукте

Simple to use, fast speeds in the browser and the mobile app is just as good.

Would be nice to be able to choose the features you want only (ie. create your own 'bundle' without having to upgrade to the most expensive package. This is an issue with most CRMs in my view.

Keeping us in top of Leads and conversion rates, making our sales process manageable and keeping the team focussed/on track.

Support was excellent throught the integration, contact data upload and management, it also have lots of documentation to help understand its workflow. Sotware is easy to use, offer automation, forcasting, intigrations and scalling capabilities. Overall a great tool.

I am bit learner for now so I am not sure I am commenting it right, but the custom feilds didn't worked as per my expectation. The data flow and its intigration to analytics is bit tricky.

Pipedrive is my contact box and one stop app for email outreach and further management.

The way it tracks your work flow and how it intergrates into IE.

I don't like when a deal is roting when the deal is far out.

Pipedrive is stremmlineing my sells proess.

Using is simply good, UI is perfect, supportive staff, quick responses, kind request for work

Finding perfect user difficult, need more verified method

Solve problems related work, finding prospect

I can manage my deals relatively easily.

Can't think of anything now. I like my current usage.

Helping me with my sales pipeline and manage my deals.

It is very easy to setup, you can easily create different pipelines with different stages and even import your data using a spreadsheet if you are using another solution. The API is great so you can extract any useful data to create custom reports (on a spreadsheet, google data studio, etc) or even automate processes to save time and make your team more efficient. It also has useful dashboards to keep track of the results of your team. It was the best tool I have ever used for pipelines and offers a lot of third parties integration so you can even automatically call your leads as soon as they are created if you combine it with other solutions. You can also adapt a pipeline to manage your customers lifecycle and with some work from your developers try to build a Customer Success tool without having to subscriber to an expensive CS solution.

It is really focused on the pipelines so I miss having just one system to manage and concentrate all kinds of interactions with your leads and customer. You will have to have another solution for CRM or e-mail marketing and is not so simple to identify whose are engaged with your solution or who should you prioritise the sales contact based on engagement.

First idea was to have our entire sales pipeline and we build an integration so as soon as the user subscribers to a trial of our system the lead was automatically created on the pipeline so the sales team will start to lead with them and keep going with the whole sales process. After that working well we started to manage also the entire customer lifecycle inside Customer Success department, so we had a pipeline for Activation, another one for Retention and the last one for Expansion (Upgrades and Upsell), we tried to build inside pipedrive a Customer Success tool and it worked well.

1. Simple to sign up. 2. Incredibly easy to configure my workflow as opposed to having a workflow thust upon me 3. Seamlessly able to inegrate with my email and other business systems 4. Extrememly reasonably priced and significantly cheaper than Salesforce. 5. Evaluated Pipedrive against Salesforce and Hubspot. Pipedrive won!

Nothing I dislike about it. Ticks all the boxes for me.

Compeltely streamlined my sales management and engagement processes, with a solid CRM system, integrated with my Shopify, Xero and other systems. Now my sales and quoting process is fully automated.

You don't need professional services or having 1 sales ops to be able to set things up, automate your prospection and your sales pipeline. The UX/UI is simple. I repeat, it is simple and perfect for sales guys. The deal view and the contact/company views are just simple and easy to work with. Anyone can just customize or add new fields if required.

Insights aren't that flexible, but you can still manage to build great reporting. You can't merge a new lead to an existing deal, which can be useful sometimes.

Managing our inbound leads Managing our sales/deals pipeline.

Easy to use, knowledge base and academy were easily accessible and was able to quickly learn how to use different aspects quickly. Also love that you could associate a note, call, or email to multiple locations at the same time.

The outlook integration for email could be better, loved the way the Gmail integration worked but when our company switched to Outlook it wasn't as smooth and user friendly.

Pipe drive helped track customers in the customer success path, as well as tracking deals and opportunities

Ultimately we appreciate Pipedrive for the fact that it delivers great value for the price, at all subscription levels. It is fast, easy to use and is focussed on the experience of real salespeople. The sales manager can also drill down to obtain the reports she/he will need.

There are a couple of capabilities missing, which we find bothersome. In particular, one may not (yet) use dates, past or future, as triggers for the otherwise very-good automations in the product. This won't affect many users, but we miss it. Pipedrive says it will be available as a feature in H1 2024.

Pipedrive is a CRM, first and foremost. It performs this job perfectly well. When used correctly, the user can always see what to do next... and that is the most important benefit.

What I like the most about Pipedrive is that it is so easy to use. One does not need a lot of experience to be able to use Pipedrive and create contacts, leads, deals, or a sales pipeline. You can easily create and be able to track where certain deals or leads are and can view all the activities, and touchpoints that have been made to that lead, deal, or contact. I also love how easy it is to move things around Pipedrive and it's so easy to customize your pipeline to suit your sales process in your company. Another favorite feature would be the analytics or reporting side of Pipedrive. The system provides a detailed report for sales teams/sales leaders and provides great analytics on the team's performance and provides insights on the areas that need some improvement.

One thing I do not like the most about Pipedrive is limited branding. Inasmuch as one can easily customize their Deals, Leads, and Pipeline, Pipedrive doesn't have a lot of options to brand the platform to specific organization brand colors and logos. It might also be a little difficult for one to fully learn the platform and use it to its full potential if one doesn't have any background in using a CRM before. Besides that, there is nothing else I do not like about Pipedrive

We mainly use Pipedrive for CRM and Sales Analytics. As a sales team, we do prospecting, find and qualify leads and turn those leads into a deal after a series of Discovery Calls etc. To be able to create and track all these leads and deals, we use Pipedrive from the first point of contact to the end of our sales process. Pipedrive has made it easier to have a central source of truth/single truth for the team to be able to easily see what stage certain deals are on, and all the communication or activities with that specific lead or account.

I have all my leads, clients, and prospects in one place. I can communicate with my leads and prospects directly from my CRM. It is very compatible with many other software for integration as well.

I don't like the fact that it doesn't give you a sounded notification directly on the web app as well as they don't provide you with a desktop app, instead only a web app.

It helps me keep all my data in one location for daily follow-ups of leads and prospects. I also keep my customers listed within Pipedrive, which allows me to remember my clients with all the needed information.

Pipedrive is a very powerful CRM for business with easy access for users, i am currently using this CRM and its help to manage leads and customer on daily basis.

There is nothing in this software to dislike, they are excellent in every features

Improved customer relationships Increased sales and revenue Streamlined business processes Improved collaboration Better data management and analysis.

VERY MUCH USER FRIENDLY AND EASY TO ACESS, LEADS SEGREGATION IS VERY EASY WITH DIFFERENT STAGES, ONE CLICK FLITERS MAKE IT MORE RELAIABLE.

THERE IS NOTHING TO DISLIKE ABOUT PIPEDRIVE AS OF NOW.

LEAD DISTRIBUTION, CHANGE IN LEAD OWNER AND STAGES ON ONE CLICK, ASSIGNING LEADS AT ONE CLICK, CHECKING UP THE STATUS OF CUSTOMERS.

Pipedrive is very useful and esy to use software for sales individuals as well as for managers. It allows us to download the report very easily and ghe filters to use is also very convenient.

I don't think pipedrive has any features which users can dislike, you have to customize the software as per your team size and requirements. Mobile UI could be better.

My work is to manage the leads and this allows me to do the same in an effective manner, Allows me to filter out my data according to sales value, lead stage and much more.

The ease of use, no real learning curve. Just gives you what you need.

Does not have an automated follow-up scheduler

Allows me to have all the information about my client in plain view

The best thing about pipedrive is It's User friendly UI.

Overall it is an amazing software but it can work on its filters for better insights

Pipedrive is helpingin create a streamline CRM which in turn in helping for better sales growth of an organisation

I find the user interface user-friendly, the available choices to be versatile, and the lead's potential for growth at each stage impressive. Overall, I am pretty satisfied with everything.

Perhaps you could consider incorporating a wider range of possibilities and incorporating more connections, as well as including promotional activities and initiatives, more precise evaluations, and in-depth analysis.

Maintaining a log of all interactions between the seller and the lead enables us to gather valuable information and derive meaningful metrics.

I liked that it tracked the whole time frame of your lead from the initial call all the way to getting the contract signed or payment. It made it easier to track leads!

I honestly liked everything about pipedrive. It reminded me when to make calls and when to follow up - what step i was on and was so easy to navigate and keep track

It was helping keep track of sales and leads and differentiating between the two.

Pipe drive is extremely easy to use and is an intuitive software. Everything works, it hardly breaks, and all the stages are easy to see in the main dashboard.

There isn't much I don't like about Pipedrive to be honest. It's a little plain and bland looking, so updating the UI could be nice for the user experience. Nothing more outside of that

Keeping all our customers, potential clients, and everything else organized. Using the pipeline tool to get data for what we could forecast as expected to close and not.