Невостребованные: работают над Salesforce Sales Cloud ?
Salesforce Sales Cloud Отзывы и информация о продукте
Salesforce — это решение для управления взаимоотношениями с клиентами, работающее в облаке, популярное среди среднего бизнеса и предприятий благодаря своим гибким функциям и инструментам. Платформа предлагает бесшовную автоматизацию продаж с базой данных взаимодействия с клиентами, которую можно вводить автоматически на основе электронных писем, календарей и других систем автоматизации маркетинга, таких как автоматические напоминания, которые побуждают пользователей отвечать на электронные письма. Salesforce также доступна на устройствах Android и iOS.
| O компании | Salesforce |
|---|---|
| Год основания | 1999 |
| Размер компании | 10,001+ сотрудников |
| Штаб-квартира | Сан - Франциско, Калифорния |
| Соцсети |
| Обработка и услуги |
|
|---|---|
| Segment |
|
| развертывание | Облако / SaaS / веб-интерфейс, мобильный Android, мобильный iPad, мобильный iPhone |
| Поддержка | Круглосуточно (живой представитель), чат, электронная почта/служба поддержки, часто задаваемые вопросы/форум, база знаний, поддержка по телефону |
| Обучение | Документация |
| Языки | Английский |
Salesforce Sales Cloud Плюсы и минусы
- Круглосуточная поддержка клиентов выделенной сервисной командой
- Множество функций автоматизации и персонализации
- Облачная система для повышения производительности
- Открытый API с множеством доступных интеграций
- Комплексные продажи, обслуживание и маркетинг
- Не подходит для локального развертывания
- Нет поддержки в чате
- Может быть сложным для некоторых
Сравнить Salesforce Sales Cloud с другими популярными инструментами в той же категории.
Insights and setup have been great to work with
Native reports and dashboard limitations
Sales pipeline and opportunity
like its all intergration at one place for object like account, opportunity, code, order.
Need performance improvement. Having one point click for code creation could be better for easy use.
It's solving smooth sales process for my team, starting from Lead generation to order placement.
I use Sales Cloud for my daily operations to keep organised and manage my pipeline. I couldn't imagine not having a tool like this. What I love about Salesforce especially is the reporting capability and the dashboards I can creat to manage my team.
It has a learning curve like any platform. You need to put some time in to make the most of it.
Visibility of my teams opportunities in real time. Ability to drill down easily and reference activity to understand what is happening.
It provides all the objects for us to use in our ISV business. It's a plug and play for us.
User experience to a certain degree, a lots of clicks, and tabs opened.
Solving the issue to run the revenue operations of the company.
Love that Sales cloud allows us to pull in sales history, open opportunities as well as usage history from our product.
There's not much automation in our instance around product/features usage which is probably an I.plementation issue on our end.
Transparency across the business
The ability to see prospect journey through to customer.
Still requires a lot of manual data entry and for the sales team to follow the right processes.
Ability to track prospects through to customer. Lead scoring and management. Nurture tracks
Salesforce Sales Cloud is the most streamlined product ever made.
To be honest, there is nothing for me to dislike.
It has made our lives easier by helping us manage and achieve our sales targets using the Automation.
Understand my sales. Haines effectiveness and pipeline
The breadth is so huge for ad ons it is difficult to know where to go to improve our operation
Pipeline transparency and lost deal Managment
Our customer onboarding journey and the value realisation with the automations for opportunity and leads
Some automations take longer to build. And cost is a constraint
Leads tracking and customer onboarding journey
Status driven automation, flows and process builder. Flexible and customisable sales platform.
it would be better to easier integration with other systems
Knowing our customers better and predicting the sales opportunities with automation in the sales stages.