SiteGround Отзывы и информация о продукте

great support, had a small website in siteground and the installation was a breeze. if you need bigger traffic solutions, maybe you would have to switch

speed for south american locations is not perfect as there are no servers there. one might need to use cloudflare or similar services for optimization.

web hosting

I loved their support and ease of use. I also liked that they've used CPANEL which is an easy way to manage my websites. I can easily add new domains, subdomains, redirects, CRON jobs, emails, and the one click installer is a great way to save time and money in installing websites.

Expensive for hosting plans. One of my sites got a lot of traffic from the search engines in just a few months. After reaching about 50,000 - 100,000 visitors per month, my siteground hosting account was notified because of this shared CPU resource hog. I needed to upgrade my hosting plan if I want to keep this website inside my siteground account. What I did was I had to move this high traffic website to a more practical website hosting plan.

I needed to host a high traffic website, moving from a standard shared hosting plan to Siteground's Geek plan helped solved the issue until I got more traffic to my site again. Iniitally siteground was able to help me scale resources but the high traffic needed more server resources. And this is when they've wanted me to upgrade on a higher hosting plan which was also more expensive.

Hosting was easy to set up and it's been easy to add additional domains. Customer service have been fast and helpful.

I can't really say I have any complaints so far.

Not provided

What siteground makes them different from others is their uptime and support. I am using it for about two years but have not found any problem regarding uptime and support.

Renew plans are very high. I have not seen any performance difference on mid-tier and higher plans.

I use it for hosting my couple of sites

We moved to SiteGround approx 2017-2018 because they felt appropriate and affordable for our non-technical, small team that runs our WordPress websites in-house. The manager panel is easy for us to use. I like the easy staging ability, so we can test optimization code and theme changes for the entire site privately before launching live. Support is important to us. Their live customer support was easily accessible, always answers fast, and always solves our problems. (This has changed in recent years - you do now need to go through layers of pages to find the live chat.) I appreciate how their support staff speaks to us in non-technical terms, and patiently walks us through steps when we have issues. Very importantly, they solve problems without heavy upselling. Our previous hosting service would throw confusing technical terms at us and tell us with every problem, that the only solution was to upgrade. Once we saw the pattern, we did not trust them and thus left for SiteGround, which does not do that. Now there is one current issue where I would gladly pay SiteGround for an upgrade, but we'll talk about that in dislikes. The common thread running through all of this is, we're not website developers, we're DIY WYSIWYG website creators for our own business. We're busy creating our products, marketing and serving our customers. We don't want to hire all this out to external agencies and consultants, and increase our costs. We can't spend a lot of time problem-solving technical website stuff and learning all the things the tech world throws at us now. I'm glad SiteGround has been an excellent buffer from that, so we can focus on our business.

This is a newly-emerged dislike. Our email is also hosted at SiteGround. SiteGround recently discontinued the SolarWinds spam protection and now uses their own built spam protection. I would love to pay SiteGround extra to get the SolarWinds protection back. And there aren't many things I LOVE to pay for other than pizza. tequila, and shoes. This change is causing many headaches for us. I found this enough of an immediate ongoing problem that I wanted to note it in a review. If this doesn't improve soon, we'll likely have to move our email hosting out of SiteGround, to an Exchange server. (We will never use gmail.) Note all of our "likes" are based on the fact that we're not technical, we're a smaller team, we need to focus our time on customers. Do you think we want to take on hosting our own email? If you want to host your email elsewhere, the below points might not be an issue for you. New issues since this change: 1) The new spam protection lets too much obvious spam in our inbox. SiteGround says the protection is based on your "natural behavior." If our natural behavior is looking at dangerous obvious phishing emails in our inbox, and blocking the senders, sure, that's our natural behavior. But I don't want to see that in the first place! I cannot think of an example of when the previous spam protection allowed a password phishing attempt to hit my inbox. It simply didn't happen. I'm worried about our employees falling for this. 2) The sheer amount of cold spam emails now hitting our inboxes is annoying. We wade through them to see legitimate emails. I hit "block" "block" "block" but frankly I don't want to see these in the first place. 2) The new spam protection doesn't work well when we add a sender in our junk folder to safe sender list. I found many emails I want landed in the junk folder. I've tried "never block sender" and "never block sender's domain" many times. They still go to the junk folder. 3) The first three points are annoying. Another issue was worse, it caused problems for our customers. We have a SaaS app that sends automatic transactional emails using email addresses hosted at SiteGround. These emails reliably delivered for more than two years. The day the spam protection changed for our account, we started getting complaints of non-delivery from customers. Sendgrid showed our emails failing delivery due to spam blocks. Our reputation is 100%. We don't do cold marketing emails. SiteGround's support of course said the issue was the IP address. Could be true, but is the date when problems started only coincidental? We upgraded our plan with Sendgrid which added a significantly higher monthly expense, but it solved the problem. 4) There's no visibility into which emails are blocked from reaching us. We used to be able to scan for blocked emails and set rules. Sometimes customers have gmail and yahoo addresses with higher risk of spam blocking``. Sometimes prospects and customers at businesses that run heavy cold email campaigns wind up blocked from reaching us. We used to be able to see and fix this. Now we have no visibility. Prior to this spam protection change, I had no complaints about SiteGround. We like the website hosting. This change with spam might become a dealbreaker for the email hosting.

SiteGround's product and support allows us to focus on our customers, not on our website.

That I can speak to an English speaking human in Europe within a few minutes. This was a big improvement from my previous host which required me to contact India and then have the language/lifestyle/humour barrier ontop of my non-tech abilities. The customer facing staff are very polite, friendly, knowledegable and... PATIENT.

I was moved to a new server, without being told what I'd need to change/check/fix prior and during. It was assumed I was tech savvy to do this. So my site was unavailable for 2 days. The ball gets dropped between selling me add-on and activating it. I would like an occasional check by a tech person to say whether I have paid servcies that I have no switched on/activated correctly, or tips to increase speed of site.

I sell handmade artisanal products through the site so it needs to be online 24/7 - this has not been the case.

The service is all managed, the interface is good, and we can get chat assistance quickly.

We face an outage of the site today, after connecting to the interface I discover this is planned maintenance advertised into the admin portal. Support tells it's because it was urgent and they need to patch immediately. This is false since I discover other planned maintenance for tomorrow and 2 days later. We did not receive any notification by any means which is unacceptable. Unavailability alert wakes up several people at night, it has a huge cost!

Managed instance for WordPress, we did not have to maintain VM

I like NOTHING about SiteGround. I used them for less than 2 months after switching from A2 Hosting. Anything that would've been positive (like live chat support) is completely irrelevent because their hosting services are unreliable to say the least.

I have never worked with a company that gave me so much stress. I started with their shared hosting, this wasn't enough and they recommended upgrading to their (expensive) VPS service. Soon after this supposed upgrade, my (client!!) websites started going offline. Tons of issues arose. This was supposedly the RAM etc. but after switching to CloudWays I NEVER experienced the issues again that I had with them. It wasn't my fault, it was theirs. They cost me so much. Not only was their service way too expensive for what it is, because of the issues, they gave me a ton of stress and shame towards my clients. Luckily I made the decision to switch to CloudWays and I never looked back!

I didn't solve ANY of the problems I was trying to address (namely speeding up my sites - A2 Hosting never really let me down, I just needed my websites to be faster!). Hence why I quickly switched again.

Servers are reliable, for the most part.

Increasing prices and poor customer service

Hosting. Not sure I've seen any benefits.

nothing special about this company and they provide the same services as others

This company is scammer and they charge you far more than what they show on their price plans for hosting

the price will change without any notice and they claim their prices on the hosting plans is promotion prices without any notice

Reasonably Cheap Prices, helpful support staff (if you can get ahold of them.

When I first joined Siteground in 2013, I was a loyal customer - you could say an evangelist. Any issue you had they would bend over backward to assist you - particularly through online chat. Now, online chat is something reserved for extremely rare/hard cases and sales...the one thing that separated Siteground from a Blue Host - was their exceptional customer service. It no longer exists.

Hosted a WordPress site. No benefits that other competitors don't solve.

Easy to move over a wordpress website with very little development time

i kept getting email alerts to say i had used my maximum usage despite continuously upgrading

we wanted something secure and less likely to get hacked

The thing I like the most is how easy it is to set up your site and they will keep your WordPress site up to date when updates come out for Wordpress.

The customer service is feast or famine. Tech support is really good. When I wanted to change hosts and need to get a refund this is when it went wrong. You can call the 1800 number, the problem is you can not talk to a supervisor on the phone to get a higher level of support. I was trying to get my refund and they kept saying wait 24-48 HR. I would call back and then the same this went on for like 2 weeks and then finally was able to get my refund.

Website Hosting,

Misleading unlimited bla bla. I had to upgrade my hosting service to the top tier within three months to GO Geek Plan which is supposed to be the most generous plan, and yet I kept running into "Node limits" "CPU overage limits" file count limits, traffic limits .... never ending! I even had to DELETE vital email accounts (I only had 8 on the server - no where near 'unlimited') to get things to work. Both my websites kept crashing and returning server 500 errors due to some limit or another. NON OF WHICH WAS MADE CLEAR when I forked out a full two year term for 380$. When I asked for a refund on more than a whole UNUSED year portion they flat out declined any refund. DON'T GO THERE. (And in case you are wondering I only have 2 magento websites with less than 100 visits a day and one wordpress website much less visited.)

Misleading unlimited bla bla. I had to upgrade my hosting service to the top tier within three months to GO Geek Plan which is supposed to be the most generous plan, and yet I kept running into "Node limits" "CPU overage limits" file count limits, traffic limits .... never ending! I even had to DELETE vital email accounts (I only had 8 on the server - no where near 'unlimited') to get things to work. Both my websites kept crashing and returning server 500 errors due to some limit or another. NON OF WHICH WAS MADE CLEAR when I forked out a full two year term for 380$. When I asked for a refund on more than a whole UNUSED year portion they flat out declined any refund. DON'T GO THERE. (And in case you are wondering I only have 2 magento websites with less than 100 visits a day and one wordpress website much less visited. )

Hosting ecommerce websites

Their total lack on compassion. it was very impressive

Just deleted my site after missing one payment in December! What a great way to start the new year! Customer service had 0 sympathy after deleting my custom site over $60 bucks... that's expensive shared hosting and they don't even make a backup... blown away. DO NOT USE THIS COMPANY.

Now I have not site because they deleted so... they solved all my problems at once!

My team was held hostage by Siteground when they oversold us on products and didn't release our data when we asked to downsize our subscription.

Service, does not have customers best interest in mind.

No benefits, only headaches.